Privacy Policy
This policy explains what each of our games collects about you, who we share it with, and the choices you have. We aim to collect only what we need to run the games, keep them stable, and pay for development by showing ads. We don't sell your personal information.
1. The games this policy covers
This policy applies to the following Roofdog Games titles and our websites:
- Extreme Road Trip 2
- Fishing Break
- Fishing Break Online
- Pocket Frontier
- Pocket Mine, Pocket Mine 2, Pocket Mine 3
- Timber Squad
- Our websites at roofdog.ca, support.roofdog.ca, and the promotional sites for each game
We also keep promotional pages online for some older titles we no longer actively develop or update, including Extreme Bike Trip and Pocket Road Trip. Those pages collect website analytics in the same way as our other sites (see Section 4); the games themselves are no longer the subject of new data collection by us.
Not every category of information described below is collected by every game. Older and single-player titles collect less than our newer online games — for example, Pocket Frontier does not show ads, and Pocket Mine and Pocket Mine 2 don't send detailed gameplay analytics or push notifications (Firebase still sends baseline session and crash telemetry, as described in Section 2). The at-a-glance table at the end of this page summarizes the differences.
2. What we collect
Crash reports
When a game crashes, we receive a technical report from Firebase Crashlytics so we can fix it. The report includes the type of error and its message, the stack trace (and for native crashes, a memory minidump), the device model and CPU architecture, the operating system version, available memory and storage, whether the device is jailbroken or rooted, the screen orientation at the time of the crash, the application version and bundle identifier, and a Firebase Installation ID that lets us correlate multiple crash reports from the same device. The report does not contain your name, email, or in-game messages.
Gameplay and progression data
To save your progress, leaderboard scores, guild membership, friends, inventory, and similar in-game state, we send this data to our servers. We also log events such as starting a level, completing a mission, watching an ad, or making a purchase. This helps us balance the games and find bugs.
Account information
If you sign in, we keep a player account that may include a display name, an avatar, your country, the language your device uses, a unique account ID (sometimes called your "Roofdog ID"), the date you first signed in and the date you most recently signed in, the number of times you have signed in, the platform and application version you played on, a device identifier so we can recognize the device you log in from, and your push-notification token if you allowed notifications. When you sign in with Google Play Games, Apple, or Firebase Authentication, we also receive the identifier that service gives us and store it so we can link the sign-in to your account. Some games store internal flags on your account that we use for fraud prevention and anti-cheat (for example, a flag set automatically when our checks detect anomalous play). Game Center is available in our iOS games that have leaderboards.
Purchases
When you buy something in-game, the app store (Apple or Google) handles your payment — we never see your credit card. We receive a purchase receipt that lets us deliver what you bought and detect fraudulent purchases. The receipt includes the product ID, a transaction ID, the date, and whether it was a sandbox/test purchase.
Push notification tokens
If you allow notifications, Firebase Cloud Messaging issues an anonymous routing token (on iOS, the token is delivered through Apple Push Notification service) that lets us send a notification to your device. We use it for things like daily rewards or letting you know a friend caught a fish. You can turn notifications off at any time in your device settings.
Advertising identifiers
Most of our games show ads. To make the ads more relevant and to count whether they were watched, the ad networks use your device's advertising identifier (Google Advertising ID on Android, IDFA on iOS). On iOS, we ask for your permission via Apple's "App Tracking Transparency" prompt before using the IDFA — if you decline, ads will still appear but will not be personalized.
Friends and social features
If you add a friend, send a chat message, post a leaderboard score, or join a guild, that information is stored so we can show it to the other players involved. Your display name, avatar, and ranking are visible to other players by design.
Detecting other Roofdog games on your device
Some of our games reward you for playing the others — for example, finding minerals in Pocket Mine can unlock a car in Extreme Road Trip 2. To make this work, the games that participate in cross-game unlocks ask the operating system whether other Roofdog Games titles are installed on your device. The answer stays on your device — we don't transmit a list of your installed apps to our servers.
3. Information we don't collect
- We do not collect your real name unless you choose to type it in as your display name or include it in a support email.
- We do not collect your phone number, address, or precise GPS location.
- We do not collect your contact list or photos.
- We do not see your payment-card information — that stays with Apple or Google.
- We do not sell your personal information to anyone.
4. Who we share data with
We use a small set of third parties to run the games. Each one only receives the data it needs for its job.
Google (Firebase, AdMob, Google Play)
Google's Firebase platform provides our crash reporting and, on most games, our push notifications and event analytics. Google AdMob serves and measures the ads in our games. Google Play handles in-app purchases and (where supported) the player-profile features of Google Play Games.
Google's data practices are described at firebase.google.com/support/privacy and policies.google.com/privacy.
Apple
On iOS devices, Apple handles in-app purchases, Sign in with Apple, Game Center, and the App Tracking Transparency prompt. Apple's privacy policy is at apple.com/legal/privacy.
Tapjoy
Some games offer optional rewarded videos and offerwalls through Tapjoy (now part of Unity). The Tapjoy SDK is initialized when one of those games starts, and on initialization it reads your advertising identifier (the Google Advertising ID on Android, or the IDFA on iOS where you've allowed it through App Tracking Transparency) and basic device information such as model and operating system, so it can attribute reward completions back to your device. Tapjoy's privacy information is published at docs.unity.com/grow/offerwall.
Ad-network partners (via AdMob mediation)
Google AdMob may forward an ad request to a partner network if the partner has a better-paying ad to show. The current list of authorized partners is published on each game's website in the file app-ads.txt — for example, extremeroadtrip2.com/app-ads.txt.
Google Analytics (websites only)
Our promotional websites and this page use Google Analytics 4 to count page views and understand how visitors find us. Google Analytics receives a cookie identifier, your approximate location (derived from your IP), the page URL, and the referring page. It does not receive your name or email.
5. Your choices
Ad personalization
- iOS: When you first launch a game, you'll see Apple's "Allow [game] to track your activity across other companies' apps and websites?" prompt. Decline to keep your IDFA private. You can change this later under Settings → Privacy → Tracking.
- Android: You can reset or disable your advertising ID under Settings → Privacy → Ads on most devices.
- EEA / UK: The first time you see ads in our games, a consent dialog will ask for your preferences before any personalized ads are shown.
Push notifications
You can turn notifications off at any time in your device settings, or by responding "No" to the permission prompt the first time you open the game.
Sign-in
Signing in (with Google Play Games, Apple, or our own account system) is optional. You can play most of our games without signing in — you will simply lose progress if you change devices.
Deleting your account
You can ask us to delete the account we hold for you. Send a message to support@roofdog.ca with the game name and your player code (also called your "Roofdog ID" in some games) — you can find it on the game's profile or settings screen. We need the player code to identify your account, since display names are not unique. We will confirm the deletion within a reasonable period.
Browser cookies
Our promotional websites set a Google Analytics cookie. You can clear or block it in your browser settings.
6. Your rights under specific privacy laws
We honor the privacy rights granted to you by your local law. The sections below summarize the rights of players in three regions; if you live elsewhere and have similar rights under your own law, the same contact addresses apply.
Quebec residents — Law 25
If you live in Quebec, the Act respecting the protection of personal information in the private sector (Law 25) gives you the right to:
- Be informed of the purposes for which we collect your personal information — this policy is intended to satisfy that obligation;
- Access the personal information we hold about you and obtain a copy;
- Have inaccurate, incomplete, or out-of-date information corrected;
- Withdraw your consent to processing that relies on consent, and ask us to cease using or sharing your information;
- Request that your information be deleted, subject to legal retention obligations;
- Receive your personal information in a structured, commonly used technological format (data portability);
- Be informed about decisions made about you exclusively by automated processing that produces legal effects or similarly significantly affects you — we do not make such decisions. Our games do apply automated anti-cheat checks that can result in a flag on your account and restrict access to leaderboards or social features; if you believe such a check has affected you in error, you can contest it by writing to support@roofdog.ca.
Our Privacy Officer serves as the Person in Charge of the Protection of Personal Information for Jeux Roofdog Inc. You can reach the Privacy Officer at privacy@roofdog.ca or in writing at the address at the bottom of this page. If you are not satisfied with our response, you may file a complaint with the Commission d'accès à l'information du Québec.
European Economic Area, United Kingdom, and Switzerland — GDPR / UK GDPR
If you reside in the EEA, the UK, or Switzerland, you have the right to:
- Access the personal data we hold about you;
- Have inaccurate data corrected;
- Have your data erased ("right to be forgotten") in the circumstances set out by law;
- Restrict processing of your data;
- Receive your data in a portable format and transfer it to another controller;
- Object to processing based on our legitimate interests;
- Withdraw consent at any time, where processing is based on consent;
- Not be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you — we do not make such decisions. Our games do apply automated anti-cheat checks that can result in a flag on your account and restrict access to leaderboards or social features; if you believe such a check has affected you in error, you can contest it by writing to support@roofdog.ca.
The legal bases we rely on:
- Consent — for personalized advertising identifiers in the EEA/UK (collected through the consent dialog the first time you see ads) and for push notifications.
- Performance of a contract — for running the games, processing your in-app purchases, and saving your progress when you sign in.
- Legitimate interests — for crash diagnostics, fraud prevention, and aggregate analytics. We have weighed these interests against your rights and you may object at any time.
To exercise these rights, email privacy@roofdog.ca. We respond to verifiable requests within one month of receipt, extendable by up to two further months where a request is complex or where we have received a high volume of requests, in line with Article 12(3) of the GDPR. You also have the right to lodge a complaint with your national data-protection authority (in the UK, the Information Commissioner's Office). As a Canadian company, we transfer EEA/UK/Swiss personal data outside the EEA in reliance on the European Commission's adequacy decision for Canada (commercial sector) and, where adequacy does not apply, the Standard Contractual Clauses.
California residents — CCPA / CPRA
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to:
- Know what categories of personal information we collect, the sources, the purposes, and the categories of third parties to whom it is disclosed — sections 2 and 4 of this policy are written to provide this disclosure;
- Delete the personal information we have collected from you, subject to limited exceptions;
- Correct inaccurate personal information;
- Opt out of "sale" or "sharing" of personal information. We do not sell personal information for money. However, our advertising integrations (Google AdMob and, in some games, Tapjoy) may qualify as "sharing" for cross-context behavioral advertising under California law. You can opt out by declining the App Tracking Transparency prompt on iOS, declining personalized ads in the in-app consent dialog where it is shown, or by emailing privacy@roofdog.ca with the subject line "Do Not Sell or Share My Personal Information" along with your game name and your player code (found on the game's profile or settings screen);
- Limit the use of sensitive personal information. The only sensitive personal information we collect is the account credentials we generate to log you in. We use these credentials solely to authenticate you and protect your account against unauthorized access — purposes that California law treats as permitted business purposes, for which the Right to Limit does not require us to provide a separate opt-out;
- Not be discriminated against for exercising any of these rights.
We do not have actual knowledge that we sell or share the personal information of California residents under 16 without consent. In the prior 12 months, we have collected, used, and disclosed the categories of personal information described in Section 2 for the purposes described in Section 4. We will respond to verifiable requests within 45 days as required by California law.
7. Children
Our games are intended for a general audience. We do not knowingly collect personal information from children in jurisdictions where this would require parental consent (for example, children under 13 in the United States, under 14 in Quebec for certain categories of data, or under 16 in most of the EEA). If you believe a child has provided us with personal information, please contact us and we will delete it.
8. How long we keep data
We retain account and gameplay data for as long as your account exists. We do not generally delete accounts based on inactivity — many players return to our games after long breaks and expect to find their progress intact, so under normal circumstances your account stays in our systems until you ask us to delete it. Crash reports are kept for about 90 days. Authentication-related IP addresses logged by Firebase are kept for a few weeks. Records we are required to keep for tax, accounting, or fraud-prevention purposes (for example, in-app purchase receipts) are retained for the period required by the applicable law. When you ask us to delete your account, we remove it from our active systems within 30 days and from our routine backups over the following months.
9. Where data is stored
Our company is based in Quebec, Canada. Most of our servers and the third-party services we use are operated in the United States and the European Union by Google, Apple, and Unity. If you live outside these regions, your personal information is transferred to and processed there. For transfers from the EEA, the UK, and Switzerland we rely on the safeguards described in Section 6. For transfers from Quebec, we have conducted a privacy impact assessment as required by Law 25.
10. Changes to this policy
We may update this policy as our games change. The "Last updated" date at the top of this page reflects the most recent change. If we make a material change to how we handle personal information, we will give notice through our games or websites before the change takes effect.
11. At-a-glance: what each game does
Use the table below as a quick reference. "Yes" means the feature is active in that game; a dash means it is not used.
Show the per-game table
| Feature | ERT 2 | FB Online | Fishing Break | Pocket Frontier | Pocket Mine | Pocket Mine 2 | Pocket Mine 3 | Timber Squad |
|---|---|---|---|---|---|---|---|---|
| Crash reports (Firebase) | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Event analytics (Firebase) | Yes | Yes | Yes | Yes | – | – | Yes | Yes |
| Push notifications | Yes | Yes | Yes | Yes | – | – | Yes | – |
| Sign in with Apple | – | Yes | Yes | Yes | – | – | – | – |
| Game Center / Play Games | – | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Ads (Google AdMob) | Yes | Yes | Yes | – | Yes | Yes | Yes | Yes |
| Rewarded offers (Tapjoy) | – | – | Yes | – | Yes | Yes | Yes | – |
| In-app purchases | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Player account on our servers | – | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Friends & leaderboards | – | Yes | Yes | – | Yes | Yes | Yes | – |
12. Contact us
For general support questions, email support@roofdog.ca.
For privacy questions, to exercise any of the rights described in Section 6, or to reach our Person in Charge of the Protection of Personal Information (Quebec Law 25), email:
Or write to us at:
Jeux Roofdog Inc.
Attn: Privacy Officer
400-633 St-Joseph E
Quebec, QC, Canada
G1K 3C1
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