Terms of Service
These terms are the agreement between you and Roofdog Games when you play our games. In short: play fair, be decent to other players, and know that virtual coins and items have no cash value. Your rights under your local consumer protection law always apply, whatever these terms say.
1. Who we are and what these terms cover
These terms are an agreement between you and Jeux Roofdog Inc. ("Roofdog Games", "we", "us"), a company based in Quebec City, Canada. They apply when you download, play or buy something in any of these games, on any platform, including their web versions:
- Digdeck
- Extreme Bike Trip
- Extreme Road Trip, Extreme Road Trip 2
- Fishing Break
- Fishing Break Online
- Pocket Frontier
- Pocket Mine, Pocket Mine 2, Pocket Mine 3
- Pocket Road Trip
- Timber Squad
They also apply to any other game of ours that links to this page. By playing, you accept these terms. If you don't accept them, please don't play our games.
The App Store and Google Play have their own terms for downloading and buying. On Apple devices, Apple's Licensed Application End User License Agreement also applies. Our Privacy Policy explains what data the games collect and what we do with it.
2. Your license to play
We give you a personal, non-exclusive, non-transferable right to install and play our games for your own entertainment, on devices you own or control. The games, their code, art, music, names and logos belong to us or to the people who licensed them to us.
You may not:
- sell, rent or sublicense a game, an account, or anything in a game;
- copy, modify or redistribute a game, or decompile or reverse-engineer it, except where the law allows;
- use cheats, bots, modified versions of a game or other tools that give you an unfair advantage, or exploit a bug to gain one;
- interfere with our servers or with other players' games.
You're welcome to share screenshots and videos of our games, including on channels that earn money.
3. Accounts and progress
Some games save your progress only on your device. Others also keep an account on our servers, sometimes linked to Game Center, Google Play Games or Sign in with Apple. Progress saved only on a device is lost if the game is deleted or the device is lost, and we can't restore it. Where a game offers sign-in, signing in keeps your progress safe.
An account belongs to one player. Don't share it, sell it or play on someone else's. Your player code (called your "Roofdog ID" in some games) identifies your account when you write to us.
You can ask us to delete your account at any time, as described in our Privacy Policy.
4. Virtual currency and items
Our games have virtual currency, such as coins and gems, and virtual items. You get them by playing, by watching ads, through offers, events and rewards for playing our other games, or by buying them.
- They are a license to use content in the game. You don't own them.
- They have no cash value. We don't exchange them for money or for anything outside the game.
- They can't be transferred, sold or traded, except where the game itself lets you.
- They work only in the game where you got them, unless the game says otherwise.
Game updates can change how items work, what they cost in virtual currency, and how the game is balanced. If a bug gives you currency or items by mistake, we may correct your balance. We won't take away currency or items you bought, except as described in sections 5, 8 and 9.
5. Purchases
Purchases are made through the App Store or Google Play, which handle the payment. We never see your card details. The store shows the price before you confirm.
A purchase is delivered as soon as it completes. If one doesn't arrive, write to support@roofdog.ca with your player code and the store receipt, and we'll fix it.
Refunds are handled by Apple or Google under their policies and your local law. Any right to cancel that your law gives you still applies. If a purchase is refunded or reversed, we may remove what it gave you.
If you're a minor, ask a parent or guardian before buying anything. Parents can turn off or limit purchases in the device settings or in the store.
6. Ads and offers
Most of our games show ads from other companies, chosen by Google AdMob and its partners. Some games give rewards for watching a video or for completing an offer on an offerwall. Offers come from other companies, under their own terms. The offerwall provider decides whether an offer was completed and when its reward is credited. If a reward doesn't arrive, write to us and we'll follow it up with the provider.
7. Player names, chat and conduct
Some games let you choose a display name, name a guild, send chat messages or put your initials on a leaderboard. Other players can see what you write. Don't post anything that:
- harasses, threatens or bullies anyone;
- attacks people for who they are;
- is sexually explicit;
- shares someone's personal information, including your own;
- pretends to be someone else, including Roofdog Games;
- advertises, spams or links to scams;
- breaks the law.
You're responsible for what you post. You let us show it in the game and keep it for as long as we need to run the game. If you see something that breaks these rules, write to support@roofdog.ca with the game, the player's name and what happened.
8. Fair play and what we do when rules are broken
We check scores and play for cheating, partly with automated checks. If you break these terms, we may do one or more of the following, depending on how serious the breach is:
- change or remove a display name, guild name or message;
- remove scores from leaderboards;
- take back currency or items gained by cheating or by exploiting a bug;
- restrict online features such as leaderboards, chat, friends or guilds;
- close the account, for a serious or repeated breach.
If you think we got it wrong, write to support@roofdog.ca with your player code. A person will review it, and we'll undo anything done by mistake.
9. Online features and how long they run
Leaderboards, friends, guilds, chat, multiplayer, events and saving progress to our servers all depend on our servers. We update our games over time, which can change or remove features. We can't promise that every online feature will run forever, or that a game will stay in the stores.
If we end a game's online features or shut down its servers:
- we'll announce it in the game or on its website at least 30 days before;
- from that announcement, we'll stop selling anything that would stop working;
- where we can, we'll keep the game playable offline.
Your rights under your local consumer law apply to anything you bought.
10. Ending this agreement
You can stop playing at any time and ask us to delete your account. We may end this agreement with you and close your account after a serious or repeated breach of these terms, as described in section 8. Sections 2, 4, 11 and 12 keep applying after this agreement ends.
11. Our responsibility to you
We make our games with care, but they're software and can have bugs. We're responsible to you as consumer law requires: in Quebec, the Consumer Protection Act and the Civil Code of Québec; in the European Economic Area and the United Kingdom, the laws that protect consumers there; elsewhere, the consumer law of the place where you live. Nothing in these terms takes away those rights.
Unless the law says otherwise, we aren't responsible for problems caused by events beyond our control, by your device or internet connection, or by services other companies run, such as the app stores.
The following paragraph does not apply to consumers in Quebec.
Where the law of the place where you live allows a limit, our total responsibility to you for any claim related to our games is limited to the amount you paid us in the 12 months before the claim.
12. Governing law and disputes
These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. If you're a consumer, you also keep the protection of the mandatory laws of the place where you live, and you can bring a claim before the courts there. Otherwise, the courts of the judicial district of Québec have jurisdiction.
Before going to court, please write to support@roofdog.ca. A reply fixes most problems.
If a court finds part of these terms invalid, the rest still applies.
13. Changes to these terms
We may update these terms when our games or the law change. An update may only concern sections 2, 3, 4, 6, 7, 8, 9 and 15: your license to play, accounts, virtual currency and items, ads and offers, the rules for player content and fair play, online features, and how to reach us. An update never changes the price of something you already bought.
At least 30 days before an update takes effect, we'll post it on this page and announce it in the games, showing each changed clause in its old and new wording, and the date it takes effect. If an update adds to what you must do or reduces what we must do, you can refuse it. To do so, stop playing and ask us to delete your account, at no cost, up to 30 days after the update takes effect.
14. Language
These terms are published in English and in French. The French version, Conditions d'utilisation, has the same force as this one.
15. Contact us
For questions about these terms, or about anything in our games, email:
Or write to us at:
Jeux Roofdog Inc.
400-633 St-Joseph E
Quebec, QC, Canada
G1K 3C1
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